Leading Edge Academy cordially invites you to attend a Customer Service Innovations Summit for Service Industry Performce: Creating Distinctive Customer Experiences through Innovation, organized by Leading Edge Business School (LEBS), Abuja and West Africa Institute for Public Administration, (WAIPA) Accra Ghana. The week-long programme, stage presentations, one-on-one coaching, thrills and drills of engaging ballroom experiences will be wrapped up with exciting leadership bench-mark tours and visits.

The delegates will among other things learn how to create a compelling user experience, understand the process & technique to approach and develop innovative service know the fundamentals of service marketing, how to define what people really are interested in, and how to position service. Delegates will be exposed to understanding the prospects, buying behaviour, and communication of customers and also how to handle complaints.


Venue: NAF Training Centre, Abuja,

Date: Monday 24th – Thursday 27th June, 2019.

Course Fee: Eighty Thousand Naira only (N80, 000), covering:  Comprehensive Course Materials, Buffet Breakfast and Lunch, Executive Certificate, interactivity with World-rate experts & lots more.

Your cheque shall be highly appreciated, or you may wish to pay into the account of the institute as follows

Payment Details

Bank Name:  Access Bank

Account Name: Leading Edge Academy

Account Number: 0060293978

If this invitation is acceptable to you, please send us an email  to indicate your acceptance or call our Programme Manager 092929775 to say so as soon as possible, so that we shall commence arrangements to ensure your smooth participation

We look forward to hearing from you soon.

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